Acceptance of Terms
By using this website or engaging our services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a request for service.
By using this website or engaging our services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a request for service.
By using this website or engaging our services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a request for service.
Neat Nest Cleaning provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and agreed kitchen and appliance cleaning. The scope of work is confirmed after an inquiry, property review, and access confirmation, and may depend on the condition and size of the property.
This section outlines practical conditions of use and administrative handling across two core clauses. Review each indexed entry for the applicable operating rule and consult the linked reference where a supporting policy or governing document applies.
We use a custom quote based on the confirmed scope and condition of the property. A deposit may be requested before the appointment is secured, and payment may be made by bank transfer, card, or cash on site, as agreed for the booking.
The property must be empty where required for the service, and access arrangements must be confirmed in advance. We may rely on condition photos and other information provided by the customer when preparing a quote or confirming the appointment, and any change in scope may require a revised quotation.
All website content, text, and other materials provided by us remain our property or the property of our licensors. You may not copy, reuse, or distribute such materials except as permitted by law or with our prior written consent.
We will perform services with reasonable care and skill, but we do not guarantee that every stain, mark, allergen, or residue will be removed, and we do not provide sterilization, medical-grade disinfection, pest control, mold remediation, hazardous waste removal, or specialist restoration services. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of the website or from services provided.
These Terms are governed by the laws of South Africa. Any dispute arising from these Terms or from a service booking should first be raised with us for good-faith resolution, and if not resolved, may be dealt with in the courts having jurisdiction in South Africa.
We may update these Terms from time to time by posting a revised version on the website. Continued use of the website or our services after an update takes effect will be treated as acceptance of the revised Terms, and you should contact us if you need clarification on any provision.